Intern Highlight | Families Empowered

Intern Highlight

#FlashbackFriday: Intern Highlight

09/15/2017 4:39:08 AM

The Summer Call Center is an important part of mission-driven work we do: helping parents navigate the marketplace of schools. We pull together a team of dedicated interns – all alumni of our charter school partner networks – who personally reach out to the waitlisted families of Houston and San Antonio.

Our interns gain career-applicable skills: communication, leadership, and teamwork.

Know a college student that would be a great fit? Send them our way!

We recently checked in with some of our amazing Communications Interns, to see how their experience with Families Empowered helping them in and out of school.

Alondra Ortiz

2015 Call Center Intern;
KIPP Houston Alumn

University of Texas, San Antonio
Major: Journalism

What did you learn from this internship?

“I definitely gained customer service and communication skills.”

How has your FE internship helped you in school or life?

“I am able to approach people more easily if I need assistance.”

What did you enjoy the most from this internship?

“I think just working with the other interns.”

What advice would you give to future interns?

“Learn as much as you can, time flies by.”

 

 

 

Samantha Marquez

2013 Call Center Intern;
YES Prep Alumn

Austin College, Class of 2014
Major: English and Asian Studies

What did you learn from this internship?

“I learned that parents crave the best education possible for their children, and sometimes rigorous options are not available through the schools a household is zoned to.”

How has your FE internship helped you in school or life?

“After my summer interning at Families Empowered, my goal was to enter TFA as a corps member, like many of the people I worked alongside in the non-profit, in order to become an outstanding educator to create a continuing impact in my community.”

What did you enjoy the most from this internship?

“Working alongside others who are passionate about education reform in Houston and forming lifelong, meaningful connections.”

What are you currently doing?

“I am a middle school and high school Reading Intervention teacher at YES Prep West.”

What advice would you give to future interns?

“My advice to future interns is to ignite a spark in parents by sharing how much our education at amazing schools like YES Prep and KIPP helped us thrive after graduation. By sharing our passionate stories and the experiences we’ve gained, we can ignite a change within our community, one student at a time.”

 

 

Cervando Acosta

2014 Call Center Intern
KIPP Houston Alumn

University of Houston – Downtown
Major: Corporate Communications

What did you learn from this internship?

“Information about school choice. I learned how to communicate efficiently in a professional environment.”

How has your FE internship helped you in school or life?

“Definitely appreciate the experience as a communications intern, it really helped me develop my people skills by talking to a wide array of people.”

What did you enjoy the most from this internship?

“Helping families choose a school that fit their child’s needs.”

What are you currently doing?

“Radio intern at KRBE and Consultation Agent at Geek Squad”

What advice would you give to future interns?

“Be friendly! Be outgoing and have fun! It’s only as fun as you make it.”

Lizeth Navarro

2015 Call Center Intern
YES Prep Alumn

University of Houston- Downtown
Major: Social Science

What did you learn from this internship?

“I learned that many of the school districts here in Houston have horrible ranking. Also, that so many parents want a better education for their children, but they don’t have the resources to obtain it.”

How has your FE internship helped you in school or life?

“I have decided to take a career in education!”

What did you enjoy the most from this internship?

“Being able to help parents, find a better school choice for their children.”

What are you currently doing?

“I am an intern for Education Pioneer and Yes Prep.”

What advice would you give to future interns?

“To be grateful for the opportunity you were given, because you are helping people. Even though at times, it doesn’t feel like you are, you are actually given parents knowledge about other schools. And also, enjoy your time with FE, because it’s a great organization to be a part of.”

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